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Clientside offers incident-based support services for Ample SDK, which can be purchased in 1, 5 or 20 incidents packs. An incident is defined as a technical question that can not be divided into a set of sub questions.

Feature 1 incident 5 incidents pack 20 incidents pack
SVN Access yes yes yes
Hot-fix builds - yes yes
Telephone Support - yes yes
Business Hours 8 AM - 5 PM GMT+2 M-F 8 AM - 5 PM GMT+2 M-F 8 AM - 5 PM GMT+2 M-F
Max Initial Response Time 2 Business Days 1 Business Day 1 Business Day
Duration 1 year 1 year 1 year
Price 499€ 1999€ 7499€